So, it was 9:45 PM and I was half naked in bed. I had been on my feet, working all day in our CES booth and had just crashed in bed after a shot of scotch and loosing $3 at roolette -- i'm a cheap date. My feet were killing me. When the phone rings with a little girl telling me that I have to leave my room. "What?" "You must get out of your room," she insisted. "You're not registered." I explained that there must be some mistake, that my registration was through Friday and asked her to help fix the problem. "No, you signed a document saying you would leave yesterday. If you don't leave, my manager and security will come upstairs." Nice.
"Well, there must be some mistake. Perhaps I didn't read the registration form carefully enough but I'm positive my reserveration was through Friday." Then she said that i didn't need to be nasty and repeated that security would come get me. "Let me speak to your manager." After arguing with me about whether I could speak to the manager, a voice came on: "Front Desk, thank you for calling, how can I help you?" I explained that there was a mistake. He was rude and insisted that the hotel was full and I had to leave. At this point, it's after 10PM.
And at this point, i'm almost crying and ask him to please figure out a way for me to stay in my room. He basically accused me of stealing the room and hurting other potential guests in the process. I've been traveling for, well, decades, i know a hotel is never literally "full". So I insisted, telling him that my company has a large block of rooms and that we stay at TI at least three times a year. Nothing. So I got on my cell phone and called the women who made the reservations; she called this ass hole directly and argued my case. And, I asked a male colleage to come downstairs to the front desk to help me work it out. They were all very nice to HIM. After about half an hour, everything was fine. I went back to my room and slept very well, thank you.
This whole conversation should never have happened. Aside from the obvious pig-like behavior of these individuals, Vegas hotels are not exactly hopping, even at CES. My room cost a third of what it had last year.
Treasure Island is a third rate hotel to begin with. Everything about it is average and bland, expect the Cirque show, Mistere, which is there and is very good. It is relatively inexpense as a result. If you can afford to stay somewhere else, you do. I will never stay stay there again.