His checklist concept goes far beyond a simple list of tasks. Through well-told stories, many from the aviation and construction industries, Gawande demonstrates how a well-crafted and executed checklist is a vital backbone for a group working to accomplish a complex task. A checklist engenders increased communication, discipline and trust within the team. Power is dispersed, not centralized (this, he says, is very important in modern-day construction where there are so many specialized trades). A well-implemented checklist empowers all members of the team because everyone has responsibility for making sure that each item has been taken care of and for stopping the process if they see a problem. Pausing to review the list gives the team a few seconds to stop and make sure they are focused and that each one has paid attention to mundane details ... details that save lives (lowers infection rates, etc.). He offers many examples of success. He identifies one really simple task that I can't believe isn't standard operating procedure -- everyone in the operating room has to introduce themselves to each other before they start cutting up the patient. Apparently, the OR teams don’t always know each other.
I'm planning to send this book to all of my doctors!!! And clearly if we are to be empowered patients, we have to think about having our own checklists. Thoughts??
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